Published on June 12, 2020  

Windows

  1. Click on the Start Button and open Outlook.
  2. Enter your Samford email address.
  3. Enter your Samford username and password.
  4. You will then get the DUO prompt page. Click the “Push” button and accept the prompt if you have the app on your phone. Click the “Code” button and enter the 6-digit code if you have the hard token.
  5. Click “Connect”.

MacOS (Setting Up an Account)

  1. Open the Outlook app from the Applications folder.
  2. Click “Get Started”, “Start using Outlook”, and/or “OK” if prompted.
  3. Enter your Samford email address.
  4. Enter your Samford username and password.
  5. You will then get the DUO prompt page. Click the “Push” button and accept the prompt if you have the app on your phone. Click the “Code” button and enter the 6-digit code if you have the hard token.
  6. Click “DUO”.
  7. Click “Done”.

MacOS (Adding a Second Account)

  1. Open the Outlook app from the Applications folder.
  2. Click on “Tools” and then “Accounts”.
  3. Click on the “+” button and then click “New Account…”.
  4. Enter the Samford email address.
  5. Enter your Samford username and password.
  6. You will then get the DUO prompt page. Click the “Push” button and accept the prompt if you have the app on your phone. Click the “Code” button and enter the 6-digit code if you have the hard token.
  7. Click “DUO”.
  8. Click “Done”.

Android

  1. Download the Outlook app from the Google Play Store.
  2. Enter your Samford email address.
  3. Enter your Samford username and password.
  4. You will then get the DUO prompt page. Click the “Push” button and accept the prompt if you have the app on your phone.
  5. Click “Connect”.

iOS

Recommended

  1. Download the Outlook app from the App Store.
  2. Enter your Samford email address.
  3. Enter your Samford username and password.
  4. You will then get the DUO prompt page. Click the “Push” button and accept the prompt if you have the app on your phone.
  5. Click “Connect”.

Using the native iOS client

  1. Open the "Settings" app on your iOS device.
  2. Scroll down to Mail and select it.
  3. Select "Add Account."
  4. Select type "Microsoft Exchange."
  5. Select "Sign In" and enter your full Samford email address. (Do not configure the settings manually.) You will then be redirected to the familiar Samford login page.
  6. Enter your Samford username and password.
  7. Authenticate with DUO. Your email account will synchronize, then be ready for use.