Student Complaint Process
Samford University is a community that respects individuals and their rights. The campus judiciary process is designed to afford fundamental fairness to students involved in violations of campus rules and regulations. The values violation process is well defined and is followed as a means of assuring fairness.
Issues occasionally arise outside the areas governed by the campus judiciary process. In the spirit of community, individuals should discuss candidly with those most directly involved their complaints, disagreements or misunderstandings, since those most directly involved deal best with most issues. It is a fact of group life that no individual can have his or her way in all circumstances. In cases where matters seem difficult to resolve, students may resort to this official student complaint process.
If a student has a complaint about an academic matter, the student should confer with the professor(s) or individual(s) involved. Should the concern persist, the student should speak with the chair or supervisor of the department. If resolution is not found, the student should confer with the dean of the school or college involved. If the issue cannot be resolved at the levels mentioned above, the student may take the concern to the Office of the Provost and Executive Vice President. If the issue remains unsettled, the student may present the concern in writing to the president of the university.
If a student has a complaint about a nonacademic matter, the student should confer with the individual(s) involved. If resolution is not found, the student should speak with the supervisor of the office or unit involved. If the issue cannot be resolved at the levels mentioned above, the student may appeal to the vice president who is responsible for oversight of the area at issue. If the issue remains unsettled, the student may present the concern in writing to the president of the university.
Samford University complies with applicable lawsprohibiting discrimination, including applicable provisions of and amendmentsto Titles VI and VII of the Civil Rights Act of 1964, the Age Discrimination inEmployment Act, Executive Order 11246, Title IX of the Education Amendments of1972, Sections 503 and 504 of the Rehabilitation Act of 1973, the Vietnam EraVeterans Readjustment Assistance Act, the Age Discrimination Act of 1975, andthe Americans with Disabilities Act of 1990, and does not unlawfullydiscriminate on the basis of race, color, national origin, sex, age,disability, genetic information, or veteran status in admission or access to,or treatment or employment in, its programs or services. Inquiries and concernsregarding this policy may be directed to the vice president for businessaffairs or general counsel, Office of Business and Financial Affairs, 200Samford Hall, Birmingham, AL 35229, (205) 726-2811. This notice is available inalternative formats upon request.