One of those individuals is Charse Brown of our facilities staff. I read a recent email message, sent to Mark Fuller, Mr. Brown’s supervisor, from a student who suffered a broken pipe in his residence hall room. Here’s what happened when Charse arrived on the scene:

“I was expecting the facilities representative to be rude and unpleasant because it was 4 a.m. (I would be). I quickly found out that Charse was none of this. He is one of the nicest and most personable people I have ever met! After spending about almost an hour helping me, he continued to help, going above and beyond the call of duty. Despite having to wake up in the middle of his night and leave his house, he felt compassion for me.  He stayed with me until 5 a.m. I was shocked when I found Charse at my door the next morning. He wanted to make sure the custodial staff had responded to his call. He waited until he made sure that they took care of me. It does not end there. That Saturday night around 5 p.m. (during the middle of the SEC championship) Charse again came to check on things. He did more than his job, he took interest in me as a person.”

The world is better because of Charse Brown.