Technology Services > About

Our Staff

The Technology Services department includes five offices which report to the Interim Chief Information Officer, Doug Rigney.  

Technology Services Units

Office of the Chief Information Officer

Chief Information Officer: Doug Rigney  

The office of the Chief Information Officer oversees all technology-related services provided by the Technology Services department. The CIO is responsible for creation and maintenance of a strategic technology plan and ensuring the department is aligned with the overall university strategic plan. Included in the office of the CIO is ITIL and portfolio management.  


Director of Process and Project Management

Director: Debi Whitcomb 

The Director of Process and Project management is responsible for managing various Technology Services and campus-wide projects to enhance the mission of the University. This are is also responsible for the implementation of ITIL best practices.


Enterprise Applications Group

Director: Angeline Jackson  

The Enterprise Applications Group is responsible for the development and maintenance of all administrative applications. This unit oversees all SunGard Banner ERP related functions and integrations. Other areas of oversight include project management and application development. 


Enterprise Systems Group

Director: Tim McRae

The Enterprise Systems Group includes all technology infrastructure related services including networking, server administration, and data center operations. This unit is responsible for ensuring reliability of the Samford network and servers that support the hundreds of academic and administrative services. 


IT Security & Compliance 

Director: Dennis Self

The IT Security & Compliance Group oversees all technology security and compliance related matters. The Director of IT Security & Compliance also serves as the university’s information security office (ISO). This unit works with other areas within Technology Services to build a secure computing environment for students, faculty, and staff. Technology related policy development is also included in this area. 


Learning Applications Group

Director: Chad Owens 

The Learning Applications Group is responsible for academic computing technologies and instructional technology support. This includes the student computer labs and Technology in Learning Center. The unit supports all classroom technology and applications directly related to learning, including the online learning management system. 


Enterprise Support Services Group  

Director: Frank Martin 

The Personal Technology Group includes all desktop support and help desk services. Through the help desk this unit supports all technologies made available through the department. The desktop support team ensures timely replacement of all computing devices as part of the replacement cycle. The group also evaluates new administrative and academic computing systems.  

 

Distributed IT Areas

Beeson Divinity School

Robert Willis 

(205) 726-4098 

Beeson Law Library

Grace Simms   

(205) 726-2687  

Cumberland School of Law

Jeff Whitcomb  

(205) 726-4662 

Ida V. Moffett School of Nursing

Doug Davis  

(205) 726-4303  

McWhorter School of Pharmacy

Chris Roper   

(205) 726-2662  

Orlean Bullard Beeson School of Education 

Chris Roper   

(205) 726-4131  

Technology Services 

Jason Smith   

(205) 726-4105  

Web Services

Todd Cotton

(205) 726-4144  

University Library

Ed Cherry

Catherine Evans

(205) 726-2506  

(205) 726-2793  


technology help center

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205-726-2662
phone support

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Locations
Service Desk, offices, computer labs

Helpdesk  

Submit a Service Desk Request
online support center

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Submit a Project Request
online project system

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Technology in Learning Center
services and equipment checkout

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Wireless
tools and information

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Change Password
self-service password tools

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Training
workshop schedule & tools