• Image 21474871856 /uploadedImages/_Headers/Departments/female-student-ear-examination.jpg Female student having ear examination Female student having ear examination
  • ContentBlock 21474872058

    University Health Services

    Samford University, in partnership with St. Vincent’s Health Systems, is pleased to provide health care services to the entire campus community – students and employees. This partnership builds on the strong faith-based mission of both the university and the St. Vincent’s system.

    Patient Portal

    Hours of Operation

    Monday - Thursday 8 a.m.-4:30 p.m.
    Friday 8 a.m. - 3 p.m.


    University Health Services is conveniently located on the east side of F. Page Seibert Hall, next to the football field, with three examination rooms, a treatment room, triage area and on-site CLIA-waived lab.


    As a full-functioning healthcare facility staffed by a physician (Dr. Mark Ticola), the clinic provides primary medical care services, including:

    • Assessment and treatment for acute and chronic illness and injuries
    • Health maintenance and management of chronic conditions
    • Digital X-ray
    • Labs (CLIA Waived and non-complex chemistry)
    • Basic first aid
    • Sports injuries

    The clinic also provides preventive health care, including:

    • Physicals/well checks
    • Vaccinations
    • TB skin tests

    In partnership with St. Vincent’s staff, University Health Services offers wellness programs throughout the year.

    As an added service, Dr. Katie McKinney and Women’s Health Specialists of Birmingham operates a satellite clinic for gynecologic services at University Health Services every other Tuesday. Call University Health Services to schedule or Dr. McKinney’s main office at 205-536-7676.

    New Patient & Records Request Forms+

    New Patient Forms

    Records Request Form

    To release records from University Health Services to another facility or to request records be sent to us.

    Pharmacies Offering Delivery to Samford+

    • Harbin Discount Pharmacy 205-871-2196
    • Homewood Pharmacy 205-871-9000 *Free Delivery
    • Lakeshore Pharmacy 205-945-8081
    • Ritch’s Pharmacy 205-871-1141


    Life Threatening

    In case of life-threatening injuries or illness, or if an individual is not responsive:

    • On/off campus call 911
    • Be prepared to say exactly where you are
    • Keep the victim calm

    To obtain medical care, use a local emergency department:

    St. Vincent's Hospital
    806 St. Vincent's Drive


    Although the conditions below may not be life-threatening, have a medical evaluation as soon as possible if you experience any of them. When University Health Services is open, call 205-726-2835 to let them know you are coming.

    For other urgent issues on campus, please call Public Safety at 205-726-2020

    Examples of urgent conditions include:

    • Significant pain (e.g. in the chest, abdomen, head or ear, especially with fever)
    • Asthma (when not responding to usual medication)
    • Urinary infection
    • Possible fracture or dislocation
    • Any injury with significant pain or swelling
    • Minor cuts
    • Major bee sting reaction—hives, wheezing or swelling (e.g. whole arm or leg swells)


    If you make an appointment, you are likely to be seen sooner. Call 205-726-2835 for an appointment

    Examples of non-emergencies include:

    • Sprains
    • Bruises/abrasions (scrapes)
    • Minor burns
    • Sore throats/cough
    • Allergies

    Insurance & Billing+

    University Health Services is a participating provider with several major insurance carriers. As a courtesy to students/patients, we will submit claims to the carriers with which we are contracted. Patients without coverage (or with coverage from a non-participating carrier) will be responsible for a $50 copay at the time of service plus the charge of any testing/procedures that the physician orders as medically necessary. Payment is due at the time services are rendered via Visa/Mastercard or can be applied to the student's Banner/E-bill.

    In addition, Samford University employees participating in Samford’s Blue Cross Blue Shield plan will have the extra benefit of reduced co-pay ($15) for services rendered in University Health Services.

    Providers & Claims

    University Health Services are participating providers for the following health insurance plans and networks:

    • Blue Cross Blue Shield
    • Cigna
    • Coventry
    • United Healthcare
    • Aetna
    • GoldenRule
    • Other group plans - call clinic to verify

    As a courtesy to our patients, we will submit claims to the carriers listed above when complete insurance information is received. The patient will need to bring their insurance card or a legible copy of the front and back of the insurance card with them to the visit. The patient will also need to know the name and date of birth of the policy holder

    Uninsured patients and/or patients with non-participating insurance plans will be responsible for a $50 copay plus the charge of any tests/procedures/x-rays/etc. that the physician orders as medically necessary.


    Payment may be made by VISA or MasterCard at the time of service. We can apply the co-pay and/or balance to the Samford Banner/ E-bill as well. Co-pays and amounts expected not to be covered by insurance are due at the time of service, and may be paid using one of the approved payment methods. The patient or designated responsible party is responsible for any balances not paid by their insurance carrier including deductibles and non-covered services. Outstanding balances for international students will be posted to the student’s account in Banner and e-billed through the bursar’s office. Payment is due on or before the due date on the e-bill. There will be a $30 fee for any returned checks.

    Non-Covered Services

    Occasionally there are services that may be necessary for treatment of the patient’s condition and maintenance of good health that are not covered by your insurance contract or that may be considered “medically unnecessary.” The patient or designated responsible party is expected to pay for those services in full. Please be assured that the test and treatments ordered are only those your healthcare provider believes are necessary for your treatment and care.

    Responsible Party

    Unless otherwise designated, the patient is considered responsible for any balances not paid by insurance carriers, including co-pays, deductibles and non-covered services. It is the responsibility of the patient, if required by their insurance carrier, to obtain pre-certification or referral prior to visiting University Health Services. Questions concerning benefits must be directed to your insurance company.

    Outstanding Balance

    Patients with an account balance greater than ninety days past due will have a hold placed on their student account and will not be eligible for services in the clinic until arrangement for payment on the balance has been made. The hold will prevent students from registering for the next semester, receive transcripts, participate in commencement, or receive a diploma until past due amounts are cleared. Past due amounts assigned to a collection agency may be reported to the credit bureaus and patients are responsible for attorney fees, collection fees and interest.

    Student Insurance

    Samford University is pleased to offer an Injury and Sickness Insurance Plan underwritten by UnitedHealthcare Insurance Company for students who are required to show proof of insurance.

    The only ones eligible for coverage are undergraduate and graduate students in the College of Health Sciences, which includes students in nursing, pharmacy, athletic training, social work, nutrition, speech disorders, physical therapy, etc. International students are also eligible.

    For questions regarding student insurance, contact Jim Clement, Director of Risk Management and Insurance, 205-726-2395.

    Incoming Student Prerequisites and Forms+

    Required of all students (including graduate and professional students):

    In keeping with the recommendations of the American College Health Association, Samford University requires certain immunizations upon matriculation. All students are required to submit the Immunization Record to University Admissions. The record must be signed by a health care provider or health department stamp.

    **(The student's official immunization record is accepted, however it must be accompanied by the Samford Immunization Record form with the 2 Tuberculosis Screening questions answered by the student. If you submit the SU Immunization Record form along with the 'blue form' or other official record, it will only need a medical provider's signature if a TB skin test is required.)

    Failure to submit this documentation by the first day of class or date of move-in on campus (whichever occurs first) will result in a $150 fine and a registration hold on the student’s record.

    See department/school specific deadlines in Student Handbook.

    Living in university housing:

    Students living in university housing are also required to submit the Samford Health Form in addition to the Immunization Record form. The physical examination and laboratory work must be within twelve months of submission to Student Health Services and will only be accepted on the university's forms. Please note that if you are a student-athlete, your athletics physical will not be accepted in lieu of these forms.

    Failure to submit this documentation by the first day of class or date of move-in on campus (whichever occurs first) will result in a $150 fine and a registration hold on the student’s record.

    See department/school deadlines in Student Handbook.

    New Student Health Forms

  • FolderContentList True False 45097157047 _People/Departments/Health Services/ Physician and Staff 5 Ascending Title False

    Physician and Staff+

    Ellen  Brewer Photo

    Ellen Brewer 

    Multiple Competency Clinical Tech
    Student Affairs and Enrollment Management
    University Health Services
    Lexie  England Photo

    Lexie England 

    Practice Manager
    Student Affairs and Enrollment Management
    University Health Services



    Lexie England is the practice manager for University Health Services. Lexie is originally from Mississippi and earned the Bachelor of Business Administration degree from the University of Mississippi. She has been with Health Services since July 2013. Prior to working with St. Vincent's Health System on the Samford campus, Lexie lived in the Jacksonville, Florida area has worked in healthcare management, marketing and human resources for eight years.

    Degrees and Certifications

    B.B.A., University of MIssissippi
    Gina  Gobel Photo

    Gina Gobel 

    Medical Office Assistant
    Student Affairs and Enrollment Management
    University Health Services



    Gina Gobel is the Medical Office Assistant at University Health Services. She is from Lincoln, Alabama, and while she's only been with the clinic since April 2014, she has been in the MOA role with St. Vincent's Health System for over 2 years in Pell City. Prior to that, Gina has worked in healthcare clinics for about 15 years in specialties of Dermatology, Surgery and Family Practice/Internal Medicine.

    Hayley  Milstead-Roberts Photo

    Hayley Milstead-Roberts 

    Multiple Competency Clinical Tech
    Student Affairs and Enrollment Management
    University Health Services



    Hayley Milstead-Roberts is a MCCT with Health Services. Originally from Vestavia Hills, Alabama, Hayley attended Faulkner State University in Gulf Shores. She has been with University Health Services at Samford since October 2011 and in her role as MCCT since October 2013. Hayley has worked in healthcare for about 15 years and has experience in family practice and surgery offices.

    Mark A. Ticola Photo

    Mark A. Ticola  M.D.

    Student Affairs and Enrollment Management
    University Health Services



    Mark A. Ticola serves as physician at Samford’s University Health Services. He previously served as clinical assistant professor/internal medicine staff physician at the University of Florida College of Medicine’s Department of Community Health and Family Medicine, Old Town, Fla., during 2008–2011. Prior to that, he was senior physician at the Dixie County Health Department, Cross City, Fla., during 2007–2008. Dr. Ticola completed combined training in the University of Alabama’s Internal Medicine and Pediatrics Residency Program in 2007. He holds the doctor of medicine degree from the University of Florida College of Medicine, and a bachelor of science in microbiology and cell science from the University of Florida. He is board-certified by the American Board of Internal Medicine.

    Degrees and Certifications

    M.D., University of Florida College of Medicine
    B.S., Microbiology and Cell Science, University of Florida