Hours of Operation

On-campus Health Services

  • Monday — Friday, 9 a.m. — 6 p.m.
  • Walk-ins welcome
  • Appointments available 10 a.m. — 3:45 p.m.
  • Vaccination appointments available 9 a.m. — 6 p.m.

Birmingham MedHelp Clinics

  • Monday — Friday, 8 a.m. — 8 p.m.
  • Saturday, 8 a.m. — 6 p.m.
  • Sunday, 1 a.m. — 6 p.m.

COVID-19 Vaccination

The Moderna COVID-19 vaccination is available through Samford Health Services by appointment daily, Monday – Friday from 9 a.m. – 6 p.m. To schedule your appointment, call the clinic at 205-726-2835 or email suhealth@samford.edu.

There is no out-of-pocket cost for receiving this vaccine; Samford Health Services will bill your health insurance or federal program directly.

COVID-19 Testing

If you have symptoms of COVID-19, or believe you have been exposed, call the clinic at 205-726-2835. Our healthcare providers will complete a curbside consultation in the Health Center parking lot. If deemed necessary, COVID-19 tests will also be performed onsite at the Health Center. All five local MedHelp clinics will also provide COVID-19 testing during clinic operating hours.

University Health Services will not facilitate COVID-19 testing required for returning to campus. If you have questions about return to campus testing, students should contact Covid19health@samford.edu and employees should contact Covid19employees@samford.edu.

Learn more about Samford’s COVID-19 response.

Services

Medhelp at Samford is a fully-functional health care facility providing urgent care, primary medical care, preventive health care,and wellness services. Walk-ins are welcome or call 205-726-2835 to schedule an appointment. PLEASE NOTE: Patients with symptoms of COVID-19 (including fever, cough, congestion, or exposure to COVID-19) should call (205-306-2131) or fill out our secure form to schedule a test for COVID-19 before coming to the clinic.

Urgent Care Services

  • Treatment for acute illnesses and injuries, including:
    • Cuts
    • Sprains
    • Fractures
    • Flu
    • Fever
    • Vomiting
    • Sore throat
    • Sinus infections
    • Asthma attack
    • Infections
    • Abdominal pain
    • Earache
    • Insect bites
    • Chest pain
    • Migraine headaches
    • UTI
    • Skin infections
    • Abscesses
    • Rashes
    • Respiratory infections
  • Digital X-ray
  • On-site laboratory (CLIA waived and non-complex chemistry)
  • Hydration/IV fluids
  • Stitches

Primary Care Services

  • Preventive medicine
  • Routine check-ups, health screenings, and assessments
  • Health maintenance and management of chronic conditions
  • Personalized counseling to help you maintain a healthy lifestyle
  • Assessment and treatment for acute and of chronic illness and injuries (example: cough, earache, sprained ankle, etc.)
  • Basic first aid
  • Digital X-ray
  • Health maintenance and management of chronic conditions
  • Hydration / IV fluid
  • On-site Labs (CLIA Waived and non-complex chemistry)
  • Sports injuries
  • Urgent care

Preventive Health Care Services

  • Allergy shot administration
  • Physicals/well checks
  • TB skin tests
  • Vaccinations
  • Women’s care

Forms

Incoming Student Prerequisites and Forms

In keeping with the recommendations of the American College Health Association, Samford University requires certain immunizations upon matriculation. All students, including graduate and professional students, are required to submit the Immunization Record to University Admissions.

The record must be signed by a health care provider or community health department stamp and must be on the Samford immunization form.

New Student Health Forms

  • Undergraduate/Graduate Health Form - Required of all undergraduate/graduate students
  • Samford is introducing a new process for collecting health and immunization forms. Med+Proctor will email you at your Samford email account with instructions for creating an account and providing your health information. If you have already submitted a paper copy of the form, we will forward your information to Med+Proctor; they will email you at your Samford email account if any follow-up is needed.
    Med+Proctor
  • College of Health Sciences Health and Immunization Forms
    Required for all College of Health Sciences students, both graduate AND undergraduate
  • International Student Health Form 
    Required of international students prior to arrival
  • International Student Immunization Record 
    Required of international students (TB skin test and other required vaccinations to be completed at UHS upon arrival)
  • Medical Exemption from Immunization

Where Do You Turn It In?

Failure to submit this documentation at least two (2) weeks before date of arrival will result in a $150 fine and/or a registration hold on the student’s record until the completed record is received.

See department/school-specific deadlines in Student Handbook.

New Patient Forms

Records Request Form

To release records from University Health Services to another facility or to request records be sent to us.

Insurance, Billing & Cancellations

University Health Services is a participating provider with several major insurance carriers. As a courtesy to students/patients, we will submit claims to the carriers with which we are contracted. Patients without coverage (or with coverage from a non-participating carrier) will be responsible for a $50 charge at the time of service plus the charges of any testing/procedures that the physician orders as medically necessary. These “self-pay” charges will be at a discounted rate for those without accepted insurance or no insurance. Payment is due at the time services are rendered via Visa/Mastercard or can be applied to the student's Banner statement.

In addition, Samford University employees participating in Samford’s Blue Cross Blue Shield plan will have the extra benefit of no co-pay ($0) for services rendered in University Health Services.

Providers & Claims

University Health Services is a participating provider for the following health insurance plans and networks:

  • Aetna
  • Blue Cross Blue Shield
  • GoldenRule
  • Humana
  • Tricare Standard (Prime requires a referral from the assigned provider)
  • United Healthcare
  • Other group plans - call clinic to verify
*We are not a participating provider with any Coventry insurance plan or CIGNA. However, we will submit claims to be applied to the out of network benefits or proceed as self-pay, whichever is preferred.

As a courtesy to our patients, we will submit claims to the carriers listed above when complete insurance information is received. The patient will need to bring their insurance card or a legible copy of the front and back of the insurance card with them to the visit. The patient will also need to know the name and date of birth of the policy holder.

Patients with non-participating insurance plans or uninsured patients will be responsible for a $50 charge plus the charge of any tests/procedures/x-rays/etc that the physician orders as medically necessary.

Payment

Payment may be made by VISA or MasterCard at the time of service. We can apply the co-pay and/or balance to the Samford Banner statement as well. Co-pays and amounts expected not to be covered by insurance are due at the time of service, and may be paid using one of the approved payment methods. The patient or designated responsible party is responsible for any balances not paid by their insurance carrier including deductibles and non-covered services. Outstanding balances for international students will be posted to the student’s account in Banner and billed through the bursar’s office. Payment is due on or before the due date on the statement. There will be a $30 fee for any returned checks.

Non-Covered Services

Occasionally there are services that may be necessary for treatment of the patient’s condition and maintenance of good health that are not covered by your insurance contract or that may be considered “medically unnecessary.” The patient or designated responsible party is expected to pay for those services in full. Please be assured that the test and treatments ordered are only those your health care provider believes are necessary for your treatment and care.

Responsible Party

Unless otherwise designated, the patient is considered responsible for any balances not paid by insurance carriers, including co-pays, deductibles and non-covered services. It is the responsibility of the patient, if required by their insurance carrier, to obtain pre-certification or referral (HMO's, Tricare Prime, etc) prior to visiting University Health Services. Questions concerning benefits must be directed to your insurance company.

Outstanding Balances

Patients with an account balance greater than 90 days past due will have the balance placed on their Samford statement.

Student Insurance

Samford University is pleased to offer an Injury and Sickness Insurance Plan underwritten by UnitedHealthcare Insurance Company for students who are required to show proof of insurance.

Students eligible for this coverage include undergraduate and graduate students in the College of Health Sciences and international students. The College of Health Sciences includes programs in athletic training, communication sciences and disorders, health sciences, nursing, nutrition, pharmacy, physical therapy, public health, speech language pathology and more. See a full list here.

*For questions regarding student insurance, contact Wade Walker, director of business services, 205-726-2916.

Cancellations

There is a $25 fee for missed appointments not canceled at least one hour prior.

Due to limited appointment availability each day, it is important that if you schedule an appointment please make every effort to keep it.

Emergencies

When to go to the Emergency Room

Some medical conditions are true emergencies. Do not come to our clinic if you are experiencing a medical emergency. Go directly to the nearest emergency room or call 911.

Go straight to the ER if:

  • You’re experiencing chest pain, especially on the left side.
  • You’re in respiratory distress and are short of breath, especially while at rest
  • You’re experiencing symptoms of a stroke. Stroke symptoms include:
    • Facial drooping or numbness
    • Arm weakness
    • Slurred or difficult-to-understand speech
    • Difficulty seeing in one or both eyes
    • Sudden dizziness or difficulty walking
    • Sudden severe headache with no known cause
  • You’ve had a seizure or lost consciousness
  • You’ve experienced physical trauma or have a serious head injury
  • You’re bleeding uncontrollably

Emergency Room Information

Brookwood Baptist Medical Center

2010 Brookwood Medical Center Drive
Birmingham, AL 35209
205-877-1000

Brookwood Baptist Freestanding Emergency Department

7131 Cahaba Valley Road
Hoover, AL 35242
205-725-6800

Learn More

Grandview Medical Center

3690 Grandview Pkwy
Birmingham, AL 35243
205-971-1000

Learn More

St. Vincent's Birmingham

810 Saint Vincent’s Drive
Birmingham, AL 35205
205-939-7000

Learn More

Urgent Care

The Emergency Room is for true medical emergencies. You can visit our clinic for your non-emergency medical needs, including:

  • Cuts
  • Sprains
  • Fractures
  • Flu
  • Fever
  • Vomiting
  • Sore throat
  • Sinus infections
  • Asthma attack
  • Infections
  • Abdominal pain
  • Earache
  • Insect bites and stings
  • Chest pain
  • Migraine headaches
  • UTI
  • Skin infections
  • Abscesses
  • Rashes
  • Respiratory infections

Our clinic hours are 9 a.m. to 6 p.m., Monday to Friday. Visit MedHelp Lakeshore if you need urgent care on the weekend.

If you are experiencing symptoms of COVID-19, including fever, cough, congestion, or a known COVID-19 exposure, please call 205-306-2131 or fill out our secure online form for a telehealth screening and to schedule a COVID test.

For other urgent issues on campus, please call Public Safety at 205-726-2020.

Our Team

Photo of Elle McGregor, MD
Elle McGregor, MD
University Health Services
Office: Clinic University Health Services
Photo of Scott Money, MSN, CRNP
Scott Money, MSN, CRNP
University Health Services
Office: Clinic University Health Services
Photo of Jordan Vaughn, MD, ABIM
Jordan Vaughn, MD, ABIM
University Health Services
Office: Clinic University Health Services
Photo of Michael Vaughn, MD, ABPM
Michael S. Vaughn, MD, ABPM
University Health Services
Office: Clinic University Health Services