Published on June 12, 2020  

Windows

  1. Click on the Start Button and open Outlook.
  2. Enter your Samford email address.
  3. Enter your Samford username and password.
  4. You will then get the DUO prompt page. Click the “Push” button and accept the prompt if you have the app on your phone. Click the “Code” button and enter the 6-digit code if you have the hard token.
  5. Click “Connect”.

MacOS (Setting Up an Account)

  1. Open the Outlook app from the Applications folder.
  2. Click “Get Started”, “Start using Outlook”, and/or “OK” if prompted.
  3. Enter your Samford email address.
  4. Enter your Samford username and password.
  5. You will then get the DUO prompt page. Click the “Push” button and accept the prompt if you have the app on your phone. Click the “Code” button and enter the 6-digit code if you have the hard token.
  6. Click “DUO”.
  7. Click “Done”.

MacOS (Adding a Second Account)

  1. Open the Outlook app from the Applications folder.
  2. Click on “Tools” and then “Accounts”.
  3. Click on the “+” button and then click “New Account…”.
  4. Enter the Samford email address.
  5. Enter your Samford username and password.
  6. You will then get the DUO prompt page. Click the “Push” button and accept the prompt if you have the app on your phone. Click the “Code” button and enter the 6-digit code if you have the hard token.
  7. Click “DUO”.
  8. Click “Done”.

Android

  1. Download the Outlook app from the Google Play Store.
  2. Enter your Samford email address.
  3. Enter your Samford username and password.
  4. You will then get the DUO prompt page. Click the “Push” button and accept the prompt if you have the app on your phone.
  5. Click “Connect”.

iOS

Recommended

  1. Download the Outlook app from the App Store.
  2. Enter your Samford email address.
  3. Enter your Samford username and password.
  4. You will then get the DUO prompt page. Click the “Push” button and accept the prompt if you have the app on your phone.
  5. Click “Connect”.

Using the native iOS client

  1. Open the Settings app.
  2. Navigate to Passwords & Accounts. (May also be listed as Accounts & Passwords)
  3. From the Accounts section, tap Add Account, then select Exchange. (It may or may not ask for a selection after clicking Add Account.)
  4. Enter your email address (and possibly password, but if not, just continue).
  5. It will ask if you want to Sign in with Microsoft, or to configure the settings manually. Choose the Sign In option.
  6. It will take you to the Samford login screen, then to the DUO screen. When you approve the DUO notification after sending the Push, you may have to double-tap the home button or swipe up to show your recent apps and you can return to the settings app.
  7. Tap Next and wait for it to verify your account.
  8. Choose what information from your email account to sync.
  9. Tap Save.