Due to COVID-19 restrictions, the lobby of the Samford One Stop and the ID Center are currently closed to foot traffic and in-person contact. However, your Samford One Stop Team is available in several different modes to help you take care of the business of being a Samford student.

Listed below is the Samford One Stop Team and their responsibilities. Below that listing, choose the appropriate drawer to find additional information on how we may assist you.

  • Patty Roark – Assistant Director of Student Financial Services and Manager of the Samford One Stop
  • Theresa Kanute- Advises undergraduates with names starting with A – D, scholarship student athletes, undergraduate Professional Studies students, graduate Pharmacy students
  • Dougles Johnson - Advises undergraduates with names starting with E – L, graduate Business and Law students
  • Nazje Mansfield - Advises undergraduates with names starting with M – S, graduate College of Health Sciences students (excluding Pharmacy)
  • David Dockery - Advises undergraduates with names starting with T – Z, veterans and veterans' beneficiaries, graduate Divinity, Education, Arts and Sciences, and Arts students
  • Kim Whatley – Administrative Assistant
Main Samford One Stop webpage

Visit With Your One Stop Adviser

Your Samford One Stop Adviser is available Monday-Friday via phone, email, mail and virtual conference through Microsoft Teams.

Samford One Stop
c/o Samford University
800 Lakeshore Drive
Birmingham, AL 35229

Make a Payment

  • Samford’s payment schedule
  • Information about Payment Plan options
  • Use your Samford username or 900# and password to log into the Financial Portal and securely make your payment no matter where you are located.
  • Drop your payment in campus mail addressed to the Samford One Stop.
    • Be sure your 900# and first/last name is included with your payment.
  • For those not on campus who prefer to send a check you may mail your check to:

Samford One Stop
c/o Samford University
800 Lakeshore Drive
Birmingham, AL 35229

  • Do not send cash through the mail. The Samford One Stop does not accept cash.

Financial Aid Refund Checks and Student Employment Paychecks

Refund checks and Student Employment Paychecks will not be made available for pick-up in the Samford One Stop.

We recommend financial aid refunds be direct deposited to your financial institution of choice. Use your Samford user name or 900# and password to log into the Financial Portal and set up direct deposit. Otherwise, your refund will be mailed to the most recent permanent address. To check your contact information, go to the student portal and find the “My Contact Information” section and review information at the “Address and Phone Information” link. To view the refund schedules for the year, go to the main Samford One Stop page and review page two of the Billing and Refund Schedule document.

We recommend student employment paychecks be delivered by payroll direct deposit (a different process than described above for refunds). Review and submit this form to studentjobs@samford.edu. If you do not wish to sign up for direct deposit, your paychecks will automatically be mailed.  You should receive an email from Student Employment with detailed information about the address to which your paychecks will be mailed.

Submit Paperwork

Most financial aid forms are to be submitted in digital format through the student portal.

  • Log into the student portal and click on the blue Financial Aid tab and then “My Financial Aid Requirements” link to see and submit any unfulfilled requirements/paperwork.

Any financial aid related paperwork that cannot be submitted through the portal should be emailed or mailed to the Samford One Stop.

Drop your paperwork in campus mail addressed to the Samford One Stop.

  • Be sure your 900# and first/last name is included on the paperwork.

If off campus, mail your paperwork to:

Samford One Stop
c/o Samford University
800 Lakeshore Drive
Birmingham, AL 35229

Student ID’s

The ID Center in the Samford One Stop is also currently closed to foot traffic. ID requests made by noon each day will be printed and made available in the front lobby of Ingalls Hall between 2 p.m. and 4 p.m. Monday-Friday beginning August 17, 2020.

New Students

Log into the ID portal and click on the “Upload ID Photo” link under the Quick Links directory and follow prompts to upload and submit a photo. Your photo should be a simple head shot, much like a passport or driver’s license photo.

Returning/Continuing Students

Email IDCARDS@samford.edu to request a reprint. Replacement IDs cost $25.

Clinical Badges

Students who require a clinical badge, please contact the head of your academic program and he or she will contact the ID Center to make the request. Badges will also be available for pick up at the hours listed above.

Auto Decals

Decals will be mailed and will not be made available for pick-up in the Samford One Stop.

Transportation Services is handling registration and distribution of auto decals for fall 2020. Log into the student portal, click on the Banner icon and then select Transportation Services and then find the “Student Parking Permits Fall 2020 – Spring 2021” link and follow the prompts to complete the registration process.