Help

 

Accessing Class Schedules+

Class schedules are available for select terms via the Campus Portal. If you’re not already accessing this page via the portal, do the following:

 

  1. Go to portal.samford.edu
  2. Enter your login and password to enter the Portal
  3. Click on the Banner tab
  4. (First-time only) Log in using either your SSN or Banner SUid (new ID for Banner) and your e-mail password
  5. (First-time only) Enter Question and Answer
  6. Click on Student  
  7. Click on Class Schedule, select the term you want, and click the Submit button
  8. Choose a part of term if it applies (i.e., Sum I, Sum II, and Summer 10-Week are designated as distinct parts of term in this block)
  9. Use as much of the other search criteria as you wish to limit the search, but you must choose at least one subject  
  10. To select several subjects at once, use Shift+Click or Ctrl+Click

 

How to Print an Official Enrollment Verification+

  1. Click on the Banner tab
  2. Click on Student & Financial Aid
  3. Click on Office of the Registrar
  4. Click on Request Enrollment Verification (this will link you to the National Student Clearinghouse)
  5. Choose either Current Enrollment or All Enrollment (Enrollment History)
  6. A National Student Clearinghouse Enrollment Verification Certificate with the Learning Tree watermark is produced
  7. Print using the print icon in the upper left hand corner
  8. Be sure to close out the PDF and log off after printing the certificate

    NOTE: Students accessing the above screens from a Macintosh computer may encounter difficulty printing an enrollment verification. If so, please try printing one from a PC instead, or come by the Office of the Registrar to have one printed for you.

Important Note: The National Student Clearinghouse is the authorized certifying agent for Samford University. Enrollment verifications printed via the steps above are considered official (even without a signature). Please let Student Records know if any company does not accept a verification printed via the steps above and we will inform the National Student Clearinghouse.

Verifications for Future Terms: Enrollment verifications accessed through the National Student Clearinghouse may not immediately be available for future terms (terms for which you've registered, but for which classes haven't begun). If you need verification for a future term AND if using the steps above does not generate a letter that covers that term, contact the Office of the Registrar.

Students who are attending less than half-time will not be able to obtain an enrollment verification through the above steps prior to the semester's start date. Verifications for those students should be possible, however, approximately two to three weeks into the semester.

Loan Deferments: The above-mentioned enrollment verification (accessible through Banner Self-Service) should not be used for loan deferments. Those verifications are handled by lenders using online access to the NSC. Refer lenders with questions to service@studentclearinghouse.org.

How to Update/Add an Email Address (not your SU email)+

1) Click on the Banner tab
2) Click on Personal Information
3) Click on View and Update Email Addresses
4) All available e-mail addresses will appear.
5) Click on the link for the email address you want to update, OR choose an option from the Type of Email to Insert field at the bottom and click Submit.
6) Enter the required fields and click Submit.

Note: Preferred email addresses will always be the SU email address and cannot be changed.

How to Update/Add an Off-Campus Address or Phone Number+

  1. Click on the Banner tab
  2. Click on Personal Information
  3. Click on View and Update Address and Phones
  4. All active addresses will appear (on campus, SU Box, permanent, business, etc.).
  5. Click on the Current link next to the address you want to correct, OR choose an option from the Type of Address to Insert field at the bottom and click Submit.
  6. Enter the required fields, including phone numbers, if available, and click Submit.

Note: You will not be able to make changes to your on campus address or SU Box.

How to Update/Add/Remove an Emergency Contact+

1) Click on the Banner tab
2) Click on Personal Information
3) Click on View and Update Emergency Contacts
4) All available emergency contacts will appear.
5) Click on the link for the emergency contact you want to update, or click on New Contact.
6) Enter the required fields and click Submit Changes.

How to View a Complete Unofficial Transcript+

  1. Click on the Banner tab
  2. Click on Student & Financial Aid
  3. Click on Office of the Registrar
  4. Click on Academic Transcript
  5. Choose Transcript Level (A for all, or U, G, L, etc, for individual levels) and Transcript Type (UNOFFICIAL should be the only option) and click Submit
  6. Coursework is presented chronologically, with most recent term at the bottom
 

Midterm Grading through Banner Self-Service+

Samford faculty must enter and report their grades via the Web using access through the Samford University Portal (via the Banner pages) OR via Moodle (Learning Management System) site. Moodle interfaces with Banner. These links open in a new window.

Grades

Enter a grade of S: If student is currently earning an A, A-, B+, B, B-, C+, C, or C-

Enter a grade of U: If student is currently earning a D+, D, D-, F, or FA

Step-by-Step Instructions for Midterm Online Grading with Banner Self-Service

STEP 1

  • After you read these instructions, go to http://portal.samford.edu in your Web browser and logon with your Samford userID and password.

STEP 2

  • Click on Banner (the second tab from the left)
  • Click on Faculty & Advisors on the Banner page.
  • Select Midterm Grades from the list of links
  • Select the current term and click on Submit
  • Select the course you wish to grade from the drop down box, click on Submit.

STEP 3

  • Enter an appropriate grade for each student in the box under the Grade column. You may type in the grade, or select it from the drop down box. Please remember to submit some type of grade for each student, and not leave any student “ungraded.” You may grade one, several, or all of the students by clicking the submit button. Note: You should click the submit button at least once every 29 minutes in order to help preserve your login.
  • Press the tab key to move from student to student, or use your mouse to click on the grade box for the student.
  • If a student already has a grade of W, WP, WF or AU posted, please do not enter anything for the student. If you believe that the student should not be withdrawn or graded as an audit student, please contact the Office of the Registrar at 726-2906 or sjgould@samford.edu.
  • When you have completed entering your grades for that course (or before 30 minutes elapse), click Submit.

STEP 4

  • If a grade entry is not accepted, you may enter a new grade and click Submit again.
  • If you would like to delete a grade entry, select "None" from the drop down box and click Submit.
  • If you would like to change a grade entry, enter the new grade in the grade box and click Submit.
  • During the grading period, you may use Grade Courses to change or delete the grades you have entered.
  • Logout when you have finished grading.
  • Once the N in the Rolled column changes to Y, you may no longer submit or change grades via Banner Self-Service.

Missing Students?

If a student does not appear on your Grade Courses Web page, that student is not registered for your course. Your student listing is a live view of the data in the Student Information System, so it is always up to date.

Tips for Successful Web Grading

Once you log on to Banner Self-Service, try to move from page to page and submit your grades without delay. For security reasons, if you are logged in for even a brief period of time without performing any action, your login may expire.

Be advised that if your login expires while you are entering grades, your most recent entry of grades since you last clicked the Submit button has not been recorded.

A Note on Security

To protect your students' privacy, if you are using Banner Self-Service on a common access PC, be sure to log off and close the browser screen before leaving the terminal.

Online Grading+

Samford faculty must enter and report their grades via the web using access through the Samford University Portal (via the Banner pages) OR via Moodle (Learning Management System) site. Moodle interfaces with Banner.

Grade changes may be made through the Samford University Portal or via Moodle until grades are rolled.  Please note, however, that grades will be rolled several times during the time that the grading window is open and again after it is closed. Also, grades will not display in self-service or in DegreeWorks until they are rolled.

Through the Samford University Portal students can perform a variety of activities, as listed above in the help sections.

Students will not be able to change their on-campus address—SU box or residence hall, or their Samford email address.

The first time you click on the Banner tab, you will be asked to enter your User ID and PIN. Your User ID is your Banner SUid (the new number beginning with “9”). Your PIN is a new number chosen by you (not to be confused with your alternate PIN, which is used exclusively for registration). 

If you don’t know your PIN, you can reset it without having to call for assistance by entering a login verification security question and answer.

Error Messages in Banner Self-Service Registration+

One of the most common errors occurs with prerequisite, corequisite, or linked courses. If you receive an error message pertaining to one or more of these areas, it means the following:

  • Prerequisite Student Message:
    If a class requires a prerequisite, that means there is another class you must successfully complete prior to enrolling. Examples might include sequence classes or upper-level classes. Contact your advisor with any questions regarding prerequisites.
  • Corequisite Student Message:
    If a class requires a corequisite, that means there is another class in which you must be simultaneously enrolled. You should select both classes before attempting to add to your schedule. Contact your advisor with any questions regarding co-requisites.
  • Linked Class Student Message:
    Some classes have other classes or lab sections for which you must register simultaneously. Examples might include language and science labs, honors and freshmen FOCUS groups, or learning communities. You should select all the classes that are linked before attempting to add them to your schedule. Contact your advisor with any questions regarding linked classes.

Advisors should know if there is a true prerequisite/co-requisite/linked class or whether there is an error in the system. If the advisor believes there to be an error, he or she should contact the appropriate course guardian for assistance.

Dropping the Last Class
Students will not be able to drop their last class via the Web. If a student needs to drop all classes for a term, he/she must complete the Withdrawal Request form instead. Withdrawing from one term does not affect registration for another term if the student plans to return to Samford.

 Still have a problem? If you do not find an answer to your question listed, please contact the Help Desk at 726-2662 or e-mail them at support@samford.edu.

Final Grading through the Samford Portal+

Samford faculty must enter and report their grades via the Web using access through the Samford University Portal (via the Banner pages) OR via Moodle (Learning Management System) site. Moodle interfaces with Banner.

Grade changes may be made through the Samford University Portal or via Moodle until grades are rolled. Please note, however, that grades will be rolled several times during the time that the grading window is open and again after it is closed. Also, grades will not display in self-service or in DegreeWorks until they are rolled.

Instructions for using Banner via the Samford University Portal follow below, under the "Grades" table.

Grades

Standard A-F Grading: For most courses: A, A-, B+, B, B-, C+, C, C-, D+, D, D-, E, F, FA, or INC

Grade-Type of P/F: Allows you to enter P, F, or INC

Grades Not Allowed: All grade types prohibit the entry of: W, WP, WF, Z, or AU

Step-by-Step Instructions for Final Online Grading via the Samford University Portal

STEP 1

  • After you read these instructions, go to http://portal.samford.edu in your Web browser and logon with your UserID (e-mail login) and password.

STEP 2

  • Click on the Banner tab.
  • Click on Faculty & Advisors on the Main Menu page.
  • Select Final Grades from the list that appears on the Faculty & Advisors page.
  • Select a Term and Submit.
  • Select a course from the CRN: drop down box, click the Submit button.

STEP 3

  • Select an appropriate grade for each student in the drop down box under the Grade column. Please remember to submit some type of grade for each student, and don't leave any student "ungraded." You may grade one, several, or all of the students at a time by clicking the submit button. NOTE: Inactivity will cause you to be logged out. Please be prepared to submit all grades once you select a course for grading.
  • Use your mouse to click on the down arrow in the appropriate Grade box for the student or use the tab key to move from student to student.
  • If a student already has a grade of W, WP, WF or AU posted, please do not enter anything for the student. If you believe that the student should not be withdrawn or graded as an audit student, please contact the Office of the Registrar at 726-2906 or sjgould@samford.edu.
  • When you have completed entering your grades for that course (or before 90 minutes elapse), click Submit.

STEP 4

  • A message next to the yellow triangle at the top of the list will tell you how many grades were posted successfully. The grades you submitted will show in the Final Grade column. If a grade was not posted, there will be an explanatory note in the message column, explaining why the grade was not posted.
  • The system prohibits the entry of W or AU. Withdrawals and changes to grade type of AU must be processed by the appropriate administrative offices and finalized in the Student Records office.

STEP 5

  • If a grade entry is not accepted, you may enter a new grade and click Submit again.
  • If you would like to delete a grade entry, select None in the grade box and click Submit.
  • If you would like to change a grade entry, select the new grade in the grade box and click Submit.
  • If the grade you want to change has already been rolled, please send an e-mail from your Samford account to Sara Gould in the Office of the Registrar (sjgould@samford.edu). Any grade changes after 4 p.m. on Monday of the deadline will require completion of the official Change of Grade form.

Grades will be rolled periodically throughout the grading period, but note that students will NOT be able to view their grades through Student Self Service UNTIL the grades for that course have been rolled.

Post grades only when finalized. If some of the grades in a class are not finalized you do not have to post them until they are final. Do not post INC grades as temporary grades because once grades are rolled into Academic History, a Change of Grade Form and the Office of the Registrar's intervention will be necessary to change the INC to a letter grade. Use the INC only when it is the final grade for the semester. Please note that once an INC grade is entered for a student and the Submit button is used on the Final Grade webpage, a new webpage opens that allows the instructor to enter an Incomplete Final Grade (the grade to which the INC will default if the student fails to submit further work to resolve the INC) and an Extension Date (MM/DD/YYYY) (any date earlier than the established last day of class for the next full semester if the INC is to be resolved. The displayed Incomplete Final Grade = F may be changed by the instructor to any grade displayed by clicking on the arrow to the right of the field.

  • To grade another course:
    • Click on the CRN Selection link at the bottom of the Final Grades page
    • Select the class from the CRN: drop down box
    • Highlight the new class you wish to grade and click Submit
    • Repeat steps 3 through 5
     
  • Logout when you have finished grading.

General Information

  • Missing Students? If a student does not appear on your Grade Courses Web page, that student is not registered for your course. Your Grade Courses page is a live view of the data in the Student Information System, so it is always up-to-date. 
  • Want to web grade successfully? Once you logon to Banner, try to move from page to page and submit your grades without delay. For security reasons, if you are logged in to the Samford University Portal for even a brief period of time without performing any action, your login may expire. If your login expires, click on Click here to Log In again to return to the Samford University Portal. Be advised that if your login expires while you are entering grades, your most recent entry of grades since you last clicked the Submit button has not been recorded.
  • Want to protect your students' privacy? Be sure to log off and close the browser screen before leaving the terminal.
 

How to Check Final Grades for a Recently Completed Term+

1) Click on the Banner tab
2) Click on Student & Financial Aid
3) Click on Office of the Registrar
4) Click on Final Grades
5) Select desired Term and click Submit

Note: Grades will be rolled periodically throughout the grading period, so some will be viewable through the Samford University Portal once final exams begin. However, GPAs will not be recalculated until all grades are in for that term.

Grades for the entire term and updated GPAs will be viewable only after the grading window has closed, all grades have been rolled to history, and GPAs have been recalculated. Check the Office of the Registrar website for the approximate time when this will happen for the term currently being graded.

How to Check Midterm Grades for a Term in Progress+

  1. Click on the Banner tab
  2. Click on Student & Financial Aid
  3. Click on Office of the Registrar
  4. Click on Midterm Grades
  5. Select the desired term and click Submit
  6. Midterm grades currently reside at the far left of their designated column

Note: Midterm grades will not be viewable if the grading window is still open.

How to Check on the Status of a Transcript Request+

  • Click on the Banner tab
  • Click on Student & Financial Aid
  • Click on Office of the Registrar
  • Click on View Status of Transcript Requests
  • Under Transcript Order Date:
    Date Ordered—Choose the date you made the request and click Submit.
    Note: You may see more transcript requests than you recall initiating yourself. All transcript requests—whether submitted in person, by mail or fax, or via the Portal—will be displayed via this link. In some cases, an unofficial or “SR” (short for Student Records) copy of your transcript may have been run for internal purposes only (i.e., to process a degree/graduation check, for advisor’s review, etc.).
  • Under Transcript Order Status:
    Print Date & Sent Date—Until the transcript has been printed and flagged as sent, you will see the following statement: “Your order is still in processing. Please check again at another time.”

Please allow a couple of business days for an online transcript request to be processed. When it has been printed and flagged as sent, the date will appear in the Transcript Order Status screen. FYI: In most cases, a transcript is mailed the day it’s printed.

  1. Click on the Banner tab
  2. Click on Student & Financial Aid
  3. Click on Office of the Registrar
  4. Click on View Student Information (you may be required to select a term first)
  5. Your Banner SUid will appear in the upper right hand corner of the screen (next to your name) and your adviser’s name will appear next to Primary Advisor in the General Student Record on the left.
     
 

How to Learn Your Expected Graduation Date+

  1. Click on the Banner tab
  2. Click on Student & Financial Aid
  3. Click on Office of the Registrar
  4. Click on View Student Information (you may be required to select a term first)
  5. Scroll down to see your expected graduation date. If it’s not correct, please contact our office at registrar@samford.edu 
     
 

How to Make a Request for an Official Transcript+

Requesting Transcripts Online via the Samford Portal

(for current and recent students only)

Please use this option only for transcripts that are to be mailed.  Please be sure you have the complete mailing address before you begin your request.

(If you need a transcript sent electronically, please email transcript@samford.edu from your Samford email account or stop by the Registrar’s Office to complete the request form.)

Log in to the Samford University Portal with your user ID and password, then:

Click on the Banner tab.

Click on Student & Financial Aid.

Click on Office of the Registrar.

Click on Request Printed Transcript and enter the name of the person, school or business where the transcript should be sent in the Issue to block, then click Continue.

Enter the complete address and zip code of the location where you wish to have your transcript sent and click Continue.

Enter number of copies needed, select in-progress cut-off term (selecting the most recent term will show the classes you are currently enrolled in on your transcript), when to print transcript (ASAP, hold for grades, hold for degree, etc.) and delivery method and Continue.

Review information and Submit Request.

You can also check the status of your request on the Office of the Registrar screen by clicking on View Status of Transcript Requests.

If you have any questions, please feel free to call our office at 205-726-2911.